Returns & Exchanges
At HolisticNex, we stand by the quality of our fashion pieces and offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement item will be shipped within 5-7 business days.